The big national RCM companies treat small practices like ticket numbers. The bargain-basement vendors quietly write off your denials. We started MBSPM because there had to be a third option — sophisticated revenue cycle management, run by people who know your name.
Independent practices are under more pressure than ever. Payer rules change weekly. Coding gets more complex every year. Denials creep up. Staff turnover hits billing teams hardest. Many practices reluctantly sell to a hospital system not because they want to, but because the back office gets unsustainable.
We exist to keep that from happening. By taking revenue cycle off your plate — and doing it better than an in-house team typically can — we let you focus on patients while your collections actually go up.
Claims go out within 24–48 hours of charge entry — but never before they've been scrubbed for the most common payer-specific rejections.
Encrypted file transfer, role-based access, audit logging, and signed BAAs with every staff member and subcontractor who handles PHI. Compliance isn't a checkbox — it's the floor.
Every recommendation we make to your practice is backed by actual data from your claims — not generic industry benchmarks.
You'll work with the same dedicated account manager from day one. No phone trees, no ticket queues, no "let me transfer you."
Patients get clear, kind statements and English-speaking phone support. Their experience reflects on you — we treat it that way.
If a month is rough, we say so — and we tell you why and what we're doing about it. No spin, no fluff, no jargon.
The boring stuff that matters. Here's what stands behind every claim we touch.
End-to-end encryption (TLS 1.3 in transit, AES-256 at rest), least-privilege access controls, full audit logs, signed BAAs with every client, annual third-party security review, and ongoing staff training.
Our coding team is certified by the American Academy of Professional Coders (CPC, CPB) and stays current with quarterly CEU requirements and payer-specific bulletins.
Daily working knowledge of Blue Cross Blue Shield of Michigan, Priority Health, Meridian, Molina, McLaren, HAP, Medicare (WPS GHA), Medicaid, Aetna, Cigna, UHC, Humana, and major workers' comp carriers.
Athenahealth, eClinicalWorks, Kareo, AdvancedMD, NextGen, DrChrono, Practice Fusion, Tebra, Office Ally, Availity, Change Healthcare, Waystar — we'll work in whatever you already use.
Every workforce member and subcontractor who creates, receives, or transmits PHI is bound by a signed Business Associate Agreement and trained on HIPAA controls — wherever they operate from.
Errors & omissions insurance, cyber liability coverage, and continuity protections so your billing operations never miss a beat.
Whether you have an in-house biller juggling too many tasks or you've tried outsourcing before and been burned, we tailor our engagement to fit your practice. Some clients hand us the entire revenue cycle. Others have us own coding and denials while their front office keeps eligibility and patient collections. We start with what you actually need.
A 30-minute conversation, a free 90-day audit, and zero pressure. We'll tell you straight whether we can help.
